Richmond RCMP are warning the public after investigating multiple fraud files in recent weeks where suspects posed as bank employees and arranged for victims’ bank cards to be picked up directly from their homes.

Police have received reports of victims being contacted by individuals claiming to be from their financial institution. The caller advises that the victim’s cards have been compromised and instructs them to provide their bank cards, PINs, or other sensitive information. In these incidents, a courier or driver was sent to the victim’s residence to collect the cards. The suspects then used the cards to withdraw cash and make unauthorized transactions.

Richmond RCMP note that similar incidents are being reported in other jurisdictions, indicating this may be part of a broader, coordinated fraud scheme.

The police informed that people should keep in mind that the Financial institutions will never send someone to your home to pick up your bank cards, credit cards, cash, or PIN information.

How to protect yourself:

• Never provide your PIN, passwords, or 2FA codes to anyone
• Do not hand over your bank or credit cards to anyone, including couriers
• Hang up and contact your financial institution directly using the number on the back of your card
• Be cautious of callers who create urgency or pressure you to act quickly

If you are targeted or victimized:

• Contact your bank immediately
• Report the incident to your local police
• Monitor your accounts for suspicious activity

“Scammers are becoming increasingly sophisticated and convincing,” says Corporal Bryson. “If someone is asking to collect your banking items in person, that is a clear red flag. We want residents to pause, verify, and protect themselves.”