Chandigarh: Punjab Revenue Minister Bram Shanker Jimpa has directed top officials of the department to issue instructions to all staff members to provide hassle-free and transparent services to people.
He said after assuming power in the state, Chief Minister Bhagwant Mann had issued a helpline number to register corruption complaints. He said efforts have been showing great results.
“This year in April, the Revenue Department also issued a helpline number, 8184900002, for filing complaints regarding the functioning of the department. NRIs can register their complaints on 9464100168. These numbers are for written complaints only,” he added.
The Revenue Department said by June 15, a total of 1,194 complaints were registered on the helpline number, of which 464 complaints have been resolved.
Of the total complaints, 533 would be resolved in due course, the department added.
Jimpa issued instructions to the officials to ensure all complaints are resolved within 21 days and redressal of complaints should be fast.
He also instructed to put up display boards regarding the helpline number at important places in all the tehsils and district offices.